LUNA OCTOPUS APP - Privacy Policy
Effective Date: March 09, 2026
Last Updated: March 09, 2026
Applicable URL: https://ilvielittle.com/pages/luna-octopus-app-privacy-policy
1. Introduction
This Privacy Policy describes how Ilvie Little & Friends GmbH (“we”, “our”, or “us”) handles information when you use the Luna Octopus AR App (“Application”) available on the Apple App Store and Google Play Store.
The Application is designed as a family‑friendly augmented reality experience and follows the requirements of:
- Apple App Store Review Guidelines
- Google Play Developer Program Policies
- Google Play Families Policy
- COPPA (Children’s Online Privacy Protection Act)
- GDPR (General Data Protection Regulation)
- Applicable international data protection laws.
2. Information We Collect
The Application is designed to collect as little data as possible. No user account is required and most features work without providing personal information.
3. Camera and Augmented Reality Functionality
The Application uses the device camera exclusively to enable Augmented Reality (AR) experiences. The camera allows the Application to place Luna Octopus characters and animations into the real‑world environment.
Important:
- The Application does NOT record, store, or transmit photos or video.
- Camera data is processed locally on the device only.
- No facial recognition or biometric identification is performed.
- Camera access can be disabled in device settings.
4. Automatically Collected Technical Information
To ensure proper operation, limited technical data may automatically be processed, including:
- Device type
- Operating system version
- Application version
- Device language settings
- Crash logs
- Diagnostics and performance information
This information helps maintain stability, fix bugs, and improve compatibility.
5. Information Provided Voluntarily by Users
Personal information may be processed only if a user voluntarily contacts us for support. This may include:
- Email address
- Message content
This information is used solely to respond to support requests.
6. In‑App Purchases
If the Application offers in‑app purchases, payments are processed securely by:
- Apple App Store
- Google Play Store
We do not collect or store credit card or payment information.
7. Third‑Party Services
The Application may use services necessary for operation, including:
- Apple ARKit
- Google ARCore
- Apple App Store Services
- Google Play Services
These services may process limited technical information required to operate the Application.
This application runs on Google Play Services for AR (ARCore), which is provided by Google and governed by the Google Privacy Policy.
Google Privacy Policy: https://policies.google.com/privacy
APPLE
While Luna AR does not collect, store, or share any of your personal data, please be aware that because this app is distributed through the Apple App Store, Apple may collect certain information. This includes your device type, account details, and app usage statistics to ensure the app runs correctly and to manage your App Store account. For AR features, Apple processes sensor data on your device to create the experience. You can review Apple’s full practices at apple.com/privacy.
Apple Privacy Policy: https://www.apple.com/legal/privacy/
8. How Information Is Used
Information may be used for the following purposes:
- Operating and maintaining the Application
- Enabling AR functionality
- Improving performance and reliability
- Diagnosing technical issues
- Responding to support inquiries
- Complying with legal obligations
We do not use personal data for advertising.
9. Advertising and Tracking
The Application:
- does not include advertising
- does not perform behavioral advertising
- does not track users across apps or websites
- does not use advertising identifiers
As a result, the Application does not request App Tracking Transparency permission.
10. Children's Privacy
The Application is designed for families and children. We comply with Apple Kids Category requirements, Google Play Families Policy, and COPPA.
The Application:
- does not collect personal data from children for marketing
- does not allow behavioral advertising
- does not use third‑party tracking
- only requests permissions required for functionality
If personal data from a child is discovered to have been collected unintentionally, it will be deleted immediately.
11. Data Sharing
We do not sell, rent, or trade personal data.
Information may only be shared:
- with infrastructure providers necessary for app functionality
- if required by law
- to protect user safety or legal rights.
12. Legal Basis for Processing (GDPR)
For users located in the European Economic Area (EEA), processing may occur based on:
- Legitimate interests (maintaining and improving the Application)
- Consent (when permissions such as camera access are granted)
- Compliance with legal obligations.
13. International Data Transfers
Information may be processed in countries outside the user’s country of residence. When required, appropriate safeguards such as Standard Contractual Clauses are implemented.
14. Data Security
We implement reasonable technical and organizational safeguards to protect data against unauthorized access, alteration, disclosure, or destruction.
15. Data Retention
Information is retained only as long as necessary to fulfill the purposes described in this policy.
16. User Rights
Depending on applicable laws, users may have rights including:
- Access to personal data
- Correction of inaccurate data
- Deletion of personal data
- Restriction of processing
- Data portability
- Objection to processing.
Data Deletion Requests
Users or parents may request deletion of personal data by contacting:
ilvie@ilvielittle.com
Changes to This Privacy Policy
We may update this Privacy Policy periodically. The most current version will always be available at:
https://ilvielittle.com/pages/luna-octopus-app-privacy-policy
Contact Information
Ilvie Little & Friends GmbH
Rechte Wienzeile 37/3/3a
1040 Vienna
Austria
Email: ilvie@ilvielittle.com