CUSTOMER SERVICE & SUPPORT

Need help with an order, delivery, return or one of our products?
We’re happy to help.

CONTACT US

ILVIE LITTLE & FRIENDS GmbH
Rechte Wienzeile 37/3/3a
1040 Vienna
Austria

Email: ilvie@ilvielittle.com
Phone: +43 676 5342762

ORDERS & DELIVERY

If you have a question about an order or delivery, please contact us by email and include your order number whenever possible.

For information about delivery, shipping costs and available destinations, please see our Shipping Policy.

RETURNS & WITHDRAWAL

Information about returns, your statutory right of withdrawal and how to exercise it can be found in our Withdrawal & Returns information.

COMPLAINTS & PRODUCT ISSUES

If something is wrong with your order or a product you received, please contact us at ilvie@ilvielittle.com or by phone at +43 676 5342762.

Please include your order number and, where helpful, photographs or a short description of the issue so we can assist you.

LEGAL INFORMATION

Our company details can be found in our Imprint / Impressum. Information about privacy and the processing of personal data can be found in our Privacy Policy.

Declare withdrawal

Please fill out the following form to declare your withdrawal from the contract.

EU Widerrufsbutton logo EU Withdrawal Button