Customer Service & Support

Need help? We’re happy to help.

Whether you have a question about an order, delivery, return or one of our products, just get in touch.

ILVIE LITTLE & FRIENDS GmbH
Rechte Wienzeile 37/3/3a
1040 Vienna, Austria
Email: ilvie@ilvielittle.com
Phone: +43 676 5342762

Orders & Delivery

If you have a question about an order, please include your order number so we can help you as quickly as possible.

For information about delivery, please see our Shipping Policy.

Returns & Withdrawal

For information about returns and your statutory right of withdrawal, please see Withdrawal & Returns.

To exercise your right of withdrawal online, use our WITHDRAW FROM CONTRACT function.

Damaged or Incorrect Items

Something arrived damaged, defective or simply isn’t what you ordered? Please contact us at ilvie@ilvielittle.com and include your order number and, if possible, a photo of the item.

We’ll take care of it.

Legal Information

You can find our company details in our Imprint and information about how we handle personal data in our Privacy Policy.

See you beneath the waves.